Here is the typical UX job hunting approach I see all of the time:
Step 1: Get some UX related education
Step 2: Create a resume and portfolio
Step 3: Apply to lots of UX jobs via the popular job sites
PROBLEM: This approach is flawed!
I know because I tried the steps above many times with little to no success. Most of my students will confirm this as well.
For senior level UXers (5 or more years of experience, with a UX related degree/certification and a good portfolio) this approach may work for you.
But new and junior level UXers need to play the job hunting game a bit differently.
Here are my recommendations if you are diving into your UX job hunt. I’ve placed these three in order of most effective to least effective.
1. Start With Your Social Network
I mentioned this in my previous blog post: How to Stand Out In the Crowded UX Job Market. And I’ll say it again in this post; being referred by a company employee can push your resume to the top of a big resume pile.
So here is what you do; make a list of companies that you want to work for. Visit their online job listings frequently and watch for UX related job listings that match your skillset.
When you see a job that matches your qualifications, check your social networks to see if you know a company employee. If you have a connection to an employee, ask if he or she is comfortable referring you.
Likewise, keep an eye on your social networks and watch for UX related job listings that match your skillset. I’m talking Facebook, LinkedIn, Twitter, etc., and ask an employee in your network to refer you.
In most cases, a referral provides instant credibility, and it greatly improves your chances of getting an interview.
I used to be shy about asking my network for referrals but I got over it when I landed a six-figure UX job directly through a referral.
Also, at some companies, employees receive monetary compensation for candidates that are referred and hired. So referrals can often turn out to be a win-win for both parties.
You don’t need a huge personal/social network to do this. Actually, my personal network is relatively small compared to others in my field.
To grow your network, you should join professional UX organizations, social media groups and attend local meet ups.
Also, be active in online conversations, attend UX related events, conferences and volunteer when you can.
2. Intern Or Work With A Recruiter
Internships are great for new and junior UXers. They provide a chance to get to know a company before committing to a full-time job.
Companies often consider their interns first to fill new positions. If there is a company that you really want to work for, find out if they have an internship program and the requirements to participate.
Can’t find an internship at your preferred company? Then try working with a UX Recruiter.
UX Recruiters match User Experience talent with employers seeking to fill related roles. They are generally compensated by employers if their candidate is hired, so there are no upfront costs to work with them.
A seasoned UX Recruiter has established a network of companies actively seeking out UX talent. They may be able to get your resume in front of hiring managers quickly, provide resume/portfolio feedback, and share valuable insights about potential employers and job opportunities.
Several of my students have had great success working with Recruiters. However, other students said that they had a poor experience and preferred not to work with Recruiters.
I think your best bet is to work with a Recruiter that focuses primarily on placing UX talent. Also, reach out to your personal network and ask for recommendations on Recruiters to work with.
3. Apply Via Job Sites
Okay, if you have not had any luck with the first two approaches and you want to expand your job search here are my recommendations.
First check out LinkedIn jobs. I’ve found that this site does a fair job of matching you with opportunities based on your profile. It’s not perfect but it's also easier to see if you have a connection to the job poster or someone within the company.
To widen your job search try Indeed.com. There are hidden gems on Indeed if you know how to search for them. Fair warning though, you will also find a lot of not so great UX job listings on there; I’m talking about poorly written job listings with unreasonable expectations.
What About My Resume & Portfolio?
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